The importance of listening in coaching – and 5 tips to improve it

Are you good at listening? Now, be honest…

Let me be up front. If you’ve been following this blog, you’ll know I believe listening is one of the 5 basic coaching skills coaches need to master if they want to offer the high level of service their coachees deserve. In fact, I believe it’s the MOST important skill. Why? Because everything that happens in coaching depends on it.

listening head silhouettesThe importance of listening

Think about it. Without listening, it’s well-nigh impossible to explore goals and current reality with coachees, because without attentive listening a coach is unable to base an intervention on actual coachee needs as opposed to the coach’s own predetermined ‘programme’. Relevant questions can’t arise in the moment if there hasn’t been an adequately deep, attentive process of listening from which those questions flow. And no-one can contract in coaching without listening, because listening is at the core of the process of discussion and negotiation upon which contracting depends.

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